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Problem: This course is designed to increase business by 20% by improving the communication skills of Mom and Pop's Music Shop sales employees.
Solution and Behavioral Change: Mom and Pop's Music Shop employees can assess customer needs and formulate an appropriate sales approach that leads to additional sales.
Additional Deliverables: Click each to view.
Storyboard Job Aid eLearning Course
Notable Tools: Articulate Storyline, Canva
Problem: Serene Clean is introducing a new green home cleaning service, and needs to train their employees to understand, explain, and perform this new service in clients' homes.
Solution and Behavioral Change: Serene Clean will grow its customer base and increase revenue from existing clients because employees understand and can promote green cleaning terminology, select the appropriate materials for the job, and create eco-friendly cleaning "recipes."
Additional Deliverables: Click each to view.
Design Document Job Aid eLearning Course
Notable Tools: Articulate Rise, Canva
Storyboards
Problem: This course is designed to increase business by 20% by improving the communication skills of Mom and Pop's Music Shop sales employees.
Solution and Behavioral Change: Mom and Pop's Music Shop employees can assess customer needs and formulate an appropriate sales approach that leads to additional sales.
Additional Deliverables: Click each to view.
Design Document Job Aid eLearning Course
Notable Tools: Articulate Storyline, Canva
Problem: Unconscious biases will show up in any workplace, and businesses can miss out on great candidates or create an unfriendly environment when these become accepted.
Solution and Behavioral Change: The power of storytelling empowers employees to identify and correct instances of unconscious bias in the workplace.
Additional Deliverables: Click to view.
Notable Tools: Vyond, Canva
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